AGREEMENT
By purchasing from Fo Petrov you are automatically agreeing to the Terms and Conditions as laid out below.
PRIVACY
We respect our customers' account information as private and confidential information and will never share this with any outside affiliations or individuals. Your information (we don't store your full credit card number) is secured and encrypted with the Secure Socket Layer Software via PayPal.
POSTAGE
All UK based orders are sent with Royal Mail Tracked and Signed for Delivery. All international orders are sent with Royal Mail International Tracked and Signed For.
Orders will be dispatched within 5 business days from the day of purchase.
Please double check the address to which you wish your order to be delivered and the one supplied to Fo Petrov by PayPal via your account are the same. Fo Petrov holds no responsibility for being supplied with an incorrect posting address. Redelivery will be at the cost of the customer.
For international orders please allow approximately 1 - 3 weeks for delivery. Royal Mail can take time getting orders to certain countries. Please contact us for more info.
On very rare occasion, overseas shipments may be subject to import duties and tax. Additional charges must be at the customer’s expense. Fo Petrov has no control over these charges and accepts no responsibility for any additional overseas costs.
If this order is for a special occasion, eg. a birthday present, and you require delivery by a certain date please email this address with the relevant information and we will do our best to accommodate.
COLOURS
While extra attention to colour matching has been paid in order to display our products as accurately as possible on our website, please be aware that the actual colours you see will depend on your device's screen. Therefore we cannot guarantee that your screen's display of any colour will be accurate.
PRICES, SHIPPING & HANDLING CHARGES
All prices exclude charges for shipping and handling. Shipping charges will be applied when adding the shipping destination in the basket review.
DAMAGES, LOSS & REFUNDS
If the product is received damaged in the post, Fo Petrov must be notified immediately by the customer who will need to retain the product and packing. Fo Petrov will contact the delivery service who will be responsible for addressing and compensating the damage claim. The damaged product must not be sent back to Fo Petrov.
All orders are double checked before posting and will not be sent with any defects. Fo Petrov is not responsible for any damages incurred by Royal Mail or third party delivery services. Once the product has been dispatched to the delivery service by the seller, the risk of loss passes to the delivery service.
RETURNS
Products may be returned if the customer notifies Fo Petrov via email within 5 days of receipt of product. Products must be returned undamaged and in the state in which they were sent. The customer is responsible for ensuring correct packing of the product and using appropriate postal and recorded delivery methods with relevant insurance cover in place.
Fo Petrov is not responsible for the loss or damage of any returned product. Upon satisfactory receipt of the returned goods to Fo Petrov, we will refund the money earned to the buyer. Fo Petrov will aim to refund the buyers payment within 7 days excluding the costs of initial shipping and packing charges.
The customer is liable for the return carriage costs. If the customer fails to return the goods they will be charged the full cost of their recovery. They are under a duty to take care of the goods until they are returned.
COPYRIGHT AGREEMENT / LEGAL INFORMATION
Copyright of the images is retained in perpetuity by the artist and they may not be reproduced in any context or media digital or analogue. Any unauthorised reproduction will result in legal proceedings. By purchasing work from Fo Petrov, you automatically agree to and accept the above terms and conditions.